Delivery Information

We aim to deliver goods ordered as soon as we can, once we have received your order we will supply you with an expected delivery date. Please be aware delivery times vary depending on the availability of stock, and your decoration (if required).

Delivery is made by courier and a signature is required. Should a delivery be attempted whilst you are out, a card will be left. The courier will ask you to arrange a suitable time for re-delivery or advise where the parcel may be collected from. We are unable to specify a time of delivery and are unable to delivery to PO boxes.

 

UK Delivery Charges

A flat delivery charge of £12.00 irrespective of order size, for deliveries to mainland UK addresses. Please note that our online order system will only accept orders within the UK.

 

Overseas Delivery Charges

For orders outside mainland UK, please contact our sales office on mailorder@duchess-china.co.uk or telephone 0044(0) 1782 313061 for a quotation.

 

Deliveries are made Monday – Friday 9.00am – 5.00pm.

 

Holiday Periods

Bank Holidays

Easter Week

Early Summer Fortnight

Late Summer Week

Christmas Week

 

Tel: 01782 313 061

Fax: 01782 314 589