When you shop on our website we may collect the personal information that you input when you’re placing your order.
This information may consist of: Name, address, telephone number, delivery address, email address, credit card details and details of the items you’ve ordered.
We use this information in a number of ways:
To allow us to make any subsequent visits you may make to our website as easy as possible meaning you don’t have to resubmit certain information each time you shop with us.
To occasionally contact you should we have any offers or information related to the goods you purchased with us previously.
To profile our customer database to help us improve our service and product range and to help us attract customers. This may involve working with third party analysis companies.
Our customer’s privacy is of the utmost importance to us and we will never release your details to third party organisations for the purpose of marketing or communications without your prior agreement.
Duchess China Limited comply with the requirements laid down by the Date Protection Act 1998, and the Distance Selling Directives and are therefore obliged to ensure that your personal data is kept secure and up to date and to respect your wishes. You may contact us at any time to request a copy of all data and information we hold on you as a customer. You may also contact us to amend or update your details at any time by calling a member of our customer service team on 0044(0) 1782 313061.
Duchess China Limited use Secure Server Technology to ensure that all data submitted through our website is protected by the highest standards
You can prevent data collection via Google Analytics by clicking here. An "Opt-out Cookie" shall then be applied to your website which shall prevent any future collection of your data when visiting this website.
Further information concerning the terms and conditions of use and data privacy can be found at the Google Analytics Terms of Service or at the Google Analytics Privacy Overview. Please note that on this website, Google Analytics is supplemented by "gat._anonymizeIp();" to ensure anonymized collection of IP addresses (IP masking).
We use the reCAPTCHA service provided by Google Inc. (Google) to protect your submissions via internet submission forms on this site. This plugin checks if you are a person in order to prevent certain website functions from being (ab)used by spam bots (particularly comments). This plugin query includes the sending of the IP address and possibly other data required by Google for the Google reCAPTCHA service. For this purpose your input will be communicated to and used by Google. However, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area and is, as such, anonymized. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address provided by reCaptcha from your browser shall not be merged with any other data from Google.
By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.